process automation

The Robotic Process Automation Journey

The emergence of Robotic Process Automation as a technology that utilizes software “robots” or artificial intelligence (AI) workers is projected to be a $60 billion industry by 2025. Now is the time to start your journey and take advantage of the cost savings and ability to re-focus your staff on higher value activities.

Starting Your RPA Journey

A critical first step in ensuring the success of an RPA initiative is developing an Enterprise Automation Roadmap (EAR). An EAR should include and accomplish the following:

  • Discover processes (areas) that involved manual rekeying and data consolidation
  • Determine whether COTS (commercial off-the-shelf) software can be used and if a combination of solutions is required
  • Identify & improve existing processes BEFORE automating them – automating a poor process will not yield the desired benefits
  • Document an overall roadmap from an enterprise perspective that lays out a plan for automation and helps avoid automation initiatives being developed in silos and facilitates a unified solution

The key components of your strategy should be:

  • Data: Apply a data-centric view to identify the high impact, data/transaction heavy processes that are the most impactful targets for robotics automation
  • Analytics: Monitor automated processes and identify opportunities to re-engineer existing processes to gain efficiencies
  • Governance and Operations: Design and implement the necessary operating model for managing and continuously enhancing robotics automated processes.

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