process automation

The Robotic Process Automation Journey

The emergence of Robotic Process Automation as a technology that utilizes software “robots” or artificial intelligence (AI) workers is projected to be a $60 billion industry by 2025. Now is the time to start your journey and take advantage of the cost savings and ability to re-focus your staff on higher value activities.

Starting Your RPA Journey

A critical first step in ensuring the success of an RPA initiative is developing an Enterprise Automation Roadmap (EAR). An EAR should include and accomplish the following:

  • Discover processes (areas) that involved manual rekeying and data consolidation
  • Determine whether COTS (commercial off-the-shelf) software can be used and if a combination of solutions is required
  • Identify & improve existing processes BEFORE automating them – automating a poor process will not yield the desired benefits
  • Document an overall roadmap from an enterprise perspective that lays out a plan for automation and helps avoid automation initiatives being developed in silos and facilitates a unified solution

The key components of your strategy should be:

  • Data: Apply a data-centric view to identify the high impact, data/transaction heavy processes that are the most impactful targets for robotics automation
  • Analytics: Monitor automated processes and identify opportunities to re-engineer existing processes to gain efficiencies
  • Governance and Operations: Design and implement the necessary operating model for managing and continuously enhancing robotics automated processes.

One thought on “The Robotic Process Automation Journey”

  1. Technologies like presentation-layer automation software – a technology that mimics the steps of a rules-based, non-subjective process without compromising the existing IT architecture – are able to consistently carry out prescribed functions and easily scale up or down to meet demand. Process automation can expedite back-office tasks in finance, procurement, supply chain management, accounting, customer service and human resources, including data entry, purchase order issuing, creation of online access credentials, or business processes that require “swivel-chair” access to multiple existing systems.

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