Why Data Lake Data Governance is Different: Part 1

Many in the industry hold the opinion that Data Governance and Management are activities abstracted from the technologies and data patterns they serve.  This is somewhat true but when we look at how technological advances will bring the promise of speed, time-to-market,  machine learning, and AI, the face of data management will change.  Continue reading Why Data Lake Data Governance is Different: Part 1

Innovating Business Through Data: Part 9 – Customer Engagement / Care Management Activation

Part 9: Customer Engagement/Care Management Activation

This new series focuses on how Machine Learning, Natural Language Processing, and Robotic Process Automation are changing the face of business. Each post contain a specific use case, the business value derived, and the technology synopsis to achieve the outcome. Continue reading Innovating Business Through Data: Part 9 – Customer Engagement / Care Management Activation

The Robotic Process Automation Journey

The emergence of Robotic Process Automation as a technology that utilizes software “robots” or artificial intelligence (AI) workers is projected to be a $60 billion industry by 2025. Now is the time to start your journey and take advantage of the cost savings and ability to re-focus your staff on higher value activities. Continue reading The Robotic Process Automation Journey