Informationist, Judah Phillips Speaking at the ITSMA 2015 Annual Conference

Judah Phillips, Knowledgent Informationist and author of Building a Digital Analytics Organization, Digital Analytics Primer, and Ecommerce Analytics, will be speaking at the ITSMA 2015 Annual Conference happening November 2-4 at The Charles Hotel in Cambridge, MA.  Continue reading Informationist, Judah Phillips Speaking at the ITSMA 2015 Annual Conference

Coming Soon: Digital Advice Ecosystem

There is a lot of buzz in the Wealth Management industry around Roboadvice. If you are unfamiliar with it, please see our video, “Intro to Roboadvice”. The trend has seen a partner ecosystem emerge to help traditional wealth managers extend their services and reduce time to market. Continue reading Coming Soon: Digital Advice Ecosystem

Importance of Business Analysis in Data Science Projects – Part I

Introduction

One of the most publicized and arguably important use cases of Big Data technologies is their facilitation of Data Science techniques in solving complex business problems. Companies that embrace their data as a corporate asset can improve business processes and inform corporate strategies with insights gained through predictive and optimization analytic models.  Although the business value of these projects is tremendous, their success is completely dependent on the ability to overcome an age-old enterprise challenge: bridging the communication and prioritization gaps between a company’s business units and IT department.  While the IT department houses those most knowledgeable about the data and project-enabling technologies, project results are only relevant if they align with the needs of the business stakeholders. Continue reading Importance of Business Analysis in Data Science Projects – Part I

KNOWLEDGENT CARES DONATES MONITORS TO BOYS & GIRLS CLUB

Fourteen computer monitors were used at Knowledgent’s Kmmersion II during the Hands-On TeKathon Lab that  later found an even better home.  Fourteen of Knowledgent’s partners utilized these monitors to demonstrate their platforms to our team of Informationists. Continue reading KNOWLEDGENT CARES DONATES MONITORS TO BOYS & GIRLS CLUB

Case Study: Predicting Medicare Member Complaints

Customer Experience Analysis – Health Insurance Company

As American healthcare undergoes massive transformations, health insurance companies seek to become a trusted partner for the healthcare consumer.  Cost reductions and quality improvements are the proximate goals of these partnerships while improved health and better lives for the American people are the ultimate goals.  One way in which the relationship between an insurer and its customers is measured is through the centers for Medicare & Medicaid Services’ ‘STAR’ rating system, which scores Medicare Advantage plans based upon their quality and services offered. Continue reading Case Study: Predicting Medicare Member Complaints