Case Study: How a multinational financial services corporation maximized the ROI on advanced big data analytics technology


Our client, a multinational financial services corporation, was already well-versed in traditional analytics and had recently invested significant time, money, and resources in new hardware and software to enable advanced big data analytics capabilities. This high-profile investment was intended to provide short-term benefits and also to be built up in the future.

However, to fully realize the potential of this investment and the resulting capabilities, our client had several parallel and driving priorities: to update and streamline processes, to clarify and define organizational roles and processes, and to enhance and expand the advanced analytics team’s skill sets in relation to the new hardware and software.

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Analyzing the relationship between service-oriented architecture and business process management

How does business process management (BPM) relate to service-oriented architecture (SOA)? Our own Frank Teti, Senior Consultant in Healthcare at Knowledgent, recently published an article for Software Magazine covering this very subject.

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Case Study: How one global pharmaceutical company leveraged big data analytics to rapidly derive real-world insights

Strategic use of electronic patient health records provided by third parties is trending now in the pharmaceutical industry, particularly as a way to derive real-world insights and clinical outcomes. However, traditional relational databases often cannot handle these huge, unstandardized, and unstructured data sets.

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Slides: Enterprise Architecture in the Era of Big Data and Quantum Computing

Back in April, Big Data Palooza MeetUp group held an awesome event on an ever-popular topic: enterprise architecture. However, this presentation took a unique big data and quantum computing spin.

In this presentation, titled “Enterprise Architecture in the Era of Big Data and Quantum Computing,” Enterprise Architect Jim Luisi covered the characteristics that identify the presence of big data and examples of useful frameworks to manage and organize big data products, including use case families and architectural disciplines.

Invariably, as new big data use cases emerge, new products emerge to address them. At this point, there are so many use cases and so many products that frameworks to organize and manage them are necessary.

Missed the MeetUp? You can view the slides here:

Want more from Knowledgent and Big Data Palooza? Join the meetup today!

Can Big Data Help Companies Cut Healthcare Spending?

It’s hardly news to anyone that healthcare costs have long been on the rise in the U.S. For firms footing the bill for employee healthcare, this pain has been especially acute of late. According to the Kayser Family Foundation, employers’ contribution to an average family’s yearly health insurance premium grew over 77% from 2003 to 2013. Pharmacy benefit costs make up more than 16% of that premium. Healthcare costs make up the second highest proportion of corporate spending after salary (7.9% of total compensation, by the latest figures).

The ever-looming crisis has CFOs and benefit managers scrambling to cut costs and reduce benefits – with some choosing to attack costs through wellness programs, incentives for healthy living, and preventive diagnostics. A raft of data analytics outfits and consulting firms, along with motley startups, have rushed in to fill the demand for cutting costs, squeezing efficiencies, improving vendor sourcing, restructuring provider networks, and re-negotiating rates.

The smart money these days is on Big Data to solve all sorts of problems through the impartial, cold and calculating lens of Big Analytics. Can it help companies cut healthcare costs? Time will tell, of course, but the first signs are promising.

When it comes to enterprise health spend analysis, incumbents like Verisk Health, Truven Health, and MedAI, along with Big Data behemoths lBM, Oracle, SAS, and McKinsey have all jumped into the fray, offering reporting capabilities and predictive modeling to hospital systems and insurers.

At the same time, newcomers like Zakipoint Health, Health Care DataWorks, and Zephyr Health, among others, are seeking to shake things up with top-notch analytics and visualization tools and custom-tailored recommendations for CFOs and benefit managers to optimize cost-cutting.

Big Data also is making inroads in improving employee wellness. Well-funded Flatiron Health is partnering with cancer centers to create a Big Data cloud that captures more than 100,000 cancer patients’ data, giving unprecedented insight into the disease across a large patient pool. uBiome is building and studying a database of bodily bacteria profiles from across its customer base. Withings and Fitbit, plus the bigger players like Samsung and Apple are building wearables to track quite every aspect of one’s health and wellness, starting with sleep habits, exercises, running distance, calories, and weight. Apps engaging users to record, monitor, and track nearly every aspect of their lives have sprung up like a cottage industry.

All this brings us right back to cost containment. What is our surest bet when targeting the costs of healthcare all across the enterprise? Is it to visualize the costs and see the big cost drivers and to squeeze out inefficiencies, short-term? Or is it to hand out pedometers and FitBits and track the living tissue out of employees? Aside from simply cutting benefits, a third and harsher option is to penalize for non-compliance with directives to enroll in certain programs to improve employee health, based on criteria hand-tailored to maintain a healthy workforce.

Leaders among the corporate players with a keen and cost-effective eye already have some combination of these three that they are using. Studies are scant on what has worked; this seemingly quite obvious approach is only starting to firm up in numbers and specifics.

With U.S. healthcare spending hulking in at $3.8 trillion in 2013 and ever on the rise, companies are scrambling for magic bullets to improve their bottom line. Early observers feared that ObamaCare would lead to slashed hours to decrease employer health insurance liability, but the scenario simply hasn’t panned out.

All the same, health insurance costs are rising. As data on cost drivers, problem employee demographics, procedure effectiveness, doctor reimbursement rates, and others become available, enterprises will calibrate the rewards and the punishments more carefully to make employees more accountable for their healthcare. With better tools and expertise to understand that data and to make it actionable, employee health may soon be commoditized and scored like creditworthiness. In the meantime, enterprises will continue to grope around for short-term solutions.

Is your organization using these strategies (or others) to manage healthcare spending? Let us know in the comments!

Knowledgent Cares for Saturday’s/Sunday’s Bread in Boston

We at Knowledgent are always looking to give back to our communities. That’s why we started Knowledgent Cares, our employee volunteer program.  From orphanages in Haiti to our local food banks, we’re committed to raising awareness, improving lives, providing opportunities, and volunteering for causes important to us through the power of caring.

As part of Knowledgent Cares, this past Saturday, our Boston-based team helped Saturday’s/Sunday’s Bread prepare and serve hot meals to 96 individuals in need of a good home-cooked meal! Saturday’s/Sunday’s Bread has been serving free hot meals to those in need in the city for the past 38 years.  Over the past 28 years, Saturday’s/Sunday’s Bread has served more than 300,000 guests.


For more pics of our Knowledgent Cares volunteers in action, visit our Flickr album.