Why Data Lake Data Governance is Different: Part 1

Many in the industry hold the opinion that Data Governance and Management are activities abstracted from the technologies and data patterns they serve.  This is somewhat true but when we look at how technological advances will bring the promise of speed, time-to-market,  machine learning, and AI, the face of data management will change.  Continue reading Why Data Lake Data Governance is Different: Part 1

Innovating Business Through Data: Part 9 – Customer Engagement / Care Management Activation

Part 9: Customer Engagement/Care Management Activation

This new series focuses on how Machine Learning, Natural Language Processing, and Robotic Process Automation are changing the face of business. Each post contain a specific use case, the business value derived, and the technology synopsis to achieve the outcome. Continue reading Innovating Business Through Data: Part 9 – Customer Engagement / Care Management Activation

The Robotic Process Automation Journey

The emergence of Robotic Process Automation as a technology that utilizes software “robots” or artificial intelligence (AI) workers is projected to be a $60 billion industry by 2025. Now is the time to start your journey and take advantage of the cost savings and ability to re-focus your staff on higher value activities. Continue reading The Robotic Process Automation Journey

Infographic: Next Best Action for Roboadvised Offerings

Next Best Action (NBA) is methodology designed to maximize strategic customer lifetime value and loyalty, improve the ability to deliver service and increase customer satisfaction, and optimize events that drive business outcomes one interaction and decision at a time. It is a sophisticated set of predictive analytics for decision management built around each customer making it possible for every interaction with the customer to be productive and meaningful. Continue reading Infographic: Next Best Action for Roboadvised Offerings

Innovating Business Through Data: Part 8 – Digital Compliance

Part 8: Digital Compliance

This new series focuses on how Machine Learning, Natural Language Processing, and Robotic Process Automation are changing the face of business. Each post contain a specific use case, the business value derived, and the technology synopsis to achieve the outcome. Continue reading Innovating Business Through Data: Part 8 – Digital Compliance

Knowledgent Cares Races at the Run to Restore 5K for Diva for a Day Foundation

On Sunday, October 1, a group of Informationists got together at Duke Island Park in Bridgewater, New Jersey to race in the Run to Restore 5K. All proceeds from the race benefitted the Diva for a Day Foundation. Our Informationists had a blast supporting this great cause – and one even placed in the top 3 for the race! Continue reading Knowledgent Cares Races at the Run to Restore 5K for Diva for a Day Foundation

Interview: Informationist Simon Pfister to Speak at Upcoming Building Business Capability Conference

Our Informationist Simon Pfister will be presenting at the upcoming Building Business Capability event in Orlando, Florida, happening November 6-10! In advance of the event, which is the official conference of the International Institute of Business Analysis (IIBA), Simon sat down for an interview with the IIBA. Continue reading Interview: Informationist Simon Pfister to Speak at Upcoming Building Business Capability Conference